- Introduction
- UK Customers
- Australian Customers
- Asian Customers
- Australian Markets
- All Other Countries
- Corporate Accounts
Be Pro-Active -
Verify Your Identity
You do not have to wait to be asked to complete the process. We encourage customers to do this in order for you to benefit from being able to access the complete range of Betfair products once your details have been verified. We hope that you find this variety of methods to complete this process helpful. But if you do have any questions please email us at kyc@betfair.com.
Validating personal details
Identity Verification Process (KYC):
As a company, we pride ourselves on the integrity and transparency of our business. It is a legal requirement of the forthcoming Gambling Act 2007 and part of the Memorandum of Understanding we have in place with the different sporting bodies that we are able to positively identify our customers.
This process helps us provide our best service, and ensures minimal disruptions to your betting. Our processes are the best in the gaming industry and we pride ourselves on the recognition we have received by being made Socially Responsible Operator of the Year 2005 & 2006 at the E gaming awards.
Australian Licence Wallet
We recommend that you complete this identity verification process as soon as possible to avoid restrictions on using your Australian wallet.
These restrictions include:
- You will only be allowed to deposit a maximum of AUD$500 per month (or the equivalent in the currency on your account) for a 3 month period after funding the wallet.
- You will not be able to transfer any funds out of the Australian wallet. This includes the transfer of funds from your Australian wallet to another Betfair wallet.
- Your Australian wallet will be suspended after 3 months if you have not undergone an Identity Verification Process (KYC) check, and the funds will be frozen in the account.
- Your Australian wallet will be closed and all funds sent to the Tasmanian State Government in Australia if the account has not been identity checked within 2 years. You will then have to contact that Government in order to get your money back. The Tasmanian State Government has its own rules in relation to identify verification.
Please be aware that until your identity has been verified you will be restricted in your use of the Australian Licence Wallet and you will have your commission discount capped at 20%. Both of these restrictions can be quickly removed by following the details below to complete this quick and easy process.
The policy and processes vary from country to country and between the rules for corporate accounts and rules for betting on Australian markets.
