- UK Customers
- Australian Customers
- Australian Markets
- All Other Countries
- Corporate Accounts
Be Pro-Active -
Verify Your Identity
You do not have to wait to be asked to complete the process. We encourage customers to do this in order for you to benefit from being able to access the complete range of Betfair products once your details have been verified. We hope that you find this variety of methods to complete this process helpful. But if you do have any questions please email us at firstname.lastname@example.org.
Validating personal details
Identity Verification Process (KYC):
As a company, we pride ourselves on the integrity and transparency of our business. It is important that we are able to positively identify our customers and in particular confirm that they are over 18. This process helps us provide our best service, and ensures minimal disruptions to your betting. We believe that our processes are the best in the gambling industry and we pride ourselves on the recognition we have received.
Simply put, Know Your Customer (KYC) is our opportunity to positively identify Betfair members to ensure that we know who they are, and involves certain members being requested to supply us with documents to prove their identity. This is for the security of both us and our customers.
We do attempt to verify all our users using electronic checks but unfortunately these checks cannot pass every user so sometimes we are required to request documents from users.
Please be aware that until you complete a full identity check (KYC) you will be restricted in your use of the Australian Licence Wallet and you will have your commission discount capped at 20%. These restrictions can be easily removed by following the links on the left hand side of the page. The policy and processes vary from country to country and between the rules for corporate accounts and rules for betting on Australian markets so please click on the link relevant to you.
Australian Licence Wallet
We recommend that you complete this identity verification process as soon as possible to avoid restrictions on using your Australian wallet.
These restrictions include:
- You will only be allowed to deposit a maximum of AUD$500 per month (or the equivalent in the currency on your account) for a 3 month period after funding the wallet.
- You will not be able to transfer any funds out of the Australian wallet. This includes the transfer of funds from your Australian wallet to another Betfair wallet.
- Your Australian wallet will be suspended after 3 months if you have not undergone an Identity Verification Process (KYC) check, and the funds will be frozen in the account.
- Your Australian wallet will be closed and all funds sent to the Tasmanian State Government in Australia if the account has not been identity checked within 1 year, or your Australian wallet is left inactive for a continuous period of 2 years. You will then have to contact that Government in order to get your money back. The Tasmanian State Government has its own rules in relation to identify verification.
Please be aware that until your identity has been verified you will be restricted in your use of the Australian Licence Wallet and you will have your commission discount capped at 20%. Both of these restrictions can be quickly removed by following the details below to complete this quick and easy process.
The policy and processes vary from country to country and between the rules for corporate accounts and rules for betting on Australian markets.